Store Policy

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At Stellar Guitar Shop, we take pride in offering a curated selection of vintage and used instruments to cater to collectors, enthusiasts, and musicians alike. As these instruments have their own unique history and character, we want to ensure that our customers are fully informed about their purchase. Therefore, please review our store policy regarding vintage and used instruments:

1. Condition of Instruments: All vintage and used instruments are sold in "as is" condition. We meticulously inspect each instrument and provide detailed descriptions and photographs to accurately represent their current condition. However, please note that vintage and used instruments may show signs of wear, age, and previous use, which can include scratches, dents, finish wear, and other cosmetic imperfections. We strive to provide as much information as possible about each instrument to help you make an informed decision.

2. Returns and Exchanges: Due to the unique nature of vintage and used instruments, we do not accept returns or exchanges unless the item received differs significantly from the description provided. If you believe there has been a discrepancy or if the item has been damaged during shipping, please contact us within 5 days of receiving your order to discuss your concerns and potential options.

3. Playability and Functionality: While we take great care to ensure that all instruments are in playable condition, please be aware that vintage and used instruments may require adjustments or setup to meet individual preferences. We recommend having the instrument professionally set up by a qualified technician upon receipt to optimize its playability and performance.

4. Additional Information: If you have any questions or concerns about a specific vintage or used instrument listed on our website, please don't hesitate to contact our customer support team. We're here to provide additional information, answer your questions, and assist you in making an informed decision.

Thank you for choosing our online guitar store for your vintage and used instrument needs. We're committed to providing a positive and transparent shopping experience for our customers.

Please contact us for payment arrangements,